Legal

Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains what information Elite8K collects, how we use it, and the choices you have. By using our website and service you agree to the practices described here.

Information we collect

We collect the information you provide when you sign up or contact us, such as your name and email address, and limited technical data needed to deliver and secure the service.

  • Account details: name, email and billing reference.
  • Support messages you send to us.
  • Technical data such as device type and approximate region for routing and troubleshooting.

How we use your information

We use your information to operate your account, deliver streams, provide support, process payments, prevent abuse and improve the service. We do not sell your personal data.

Cookies

Our website uses essential cookies for core functionality and may use privacy-respecting analytics to understand aggregate usage. You can control cookies in your browser settings.

Data retention

We keep personal data only as long as needed to provide the service and meet legal obligations, after which it is deleted or anonymised.

Your rights

Depending on your location, you may have rights to access, correct, export or delete your personal data. Contact us to exercise these rights.

Security

We use encryption and access controls to protect your information. No method of transmission is perfectly secure, but we work continuously to safeguard your data.

Questions about this policy? Contact us.